The New York State Psychiatric Institute recognizes and is committed to the protection of the rights of all persons treated throughout its inpatient and outpatient services. The facility acknowledges the fundamental human, civil, constitutional and statutory rights of patients and supports means by which these rights are protected and exercised. The Institute supports the right of every patient to impartial access to treatment, regardless of race, religion, sex, ethnicity, age, handicap or ability to pay.

The New York State Psychiatric Institute recognizes the right of every patient to considerate and respectful care, which shall include an appropriate level of privacy and a reasonable responses to complaints, requests, and needs for treatment or service within the capacity of the Institute. As individuals, patients shall have a right to consideration of their unique psychosocial, spiritual, and cultural needs in the planning and provision of their care. Patients shall also have the right to make informed decisions about their treatment and participation in research activities, in accordance with OMH regulations, the Mental Hygiene Code of New York State, and applicable federal laws.

The Psychiatric Institute considers it the right of every patient to be safe and secure while under our care.

The Psychiatric Institute also recognizes the right of patients to register complaints about their care and treatment without prejudice. All such complaints will be thoroughly investigated and appropriate actions taken to resolve complaints. Each patient will be made aware of his/her rights and have procedures for initiating a complaint fully explained upon admission.

1. See the New York State Psychiatric Institute Central Clinical Policies and Procedure Manual for further details related to patients rights.

2. See the New York State Psychiatric Institute Central Clinical Policies and Procedures Manual, Section: Patient/Family Complaints for complete discussion of the complaint initiation and investigation procedures.